PRIVACY POLICY
1. Commitment to Privacy
SABIÁ ADMINISTRAÇÃO LTDA. (“Sabiá”) and all its brands are committed to protecting the personal data of bettors, in accordance with Brazilian data protection legislation, including Law 13,709, the General Data Protection Law (LGPD).
1.2. All information collected is used exclusively for the provision of services offered on the platform, always in accordance with applicable legal and regulatory standards.
Through this Policy, we demonstrate our commitment to ensuring the protection and confidentiality of information provided by customers, partners, and other users of its official digital channels, and we seek to clarify the main rules regarding the processing of Personal Data of all those who interact with us through our websites (“You”).
| Legal basis | The legal grounds set forth in the LGPD authorize us to process Personal Data. These may include your consent, the need to fulfill a contract we have with You, or compliance with a legal obligation, for example. |
| Cookies | Also called connection trackers, these are small files that we transfer to your browser or device (such as a cell phone or tablet) that allow us to recognize you, know how and when our website is visited, as well as how many people access it. They can be useful for us to better understand your preferences and offer you more efficient products, deals, and experiences. |
| Personal Data | Any information related to a natural person, directly or indirectly, identified or identifiable. Name, CPF, RG, address, cell phone number, and email are examples of personal data. |
| Personal Data Processing Officer | A person appointed by Sabiá to be responsible for ensuring that your rights are respected and clarifying any questions you may have about the processing of your personal data. |
| General Data Protection Law (LGPD) | Law No. 13,709 of August 14, 2018, which provides for the processing of personal data, including in digital media, by natural persons or legal entities under public or private law, with the aim of protecting the fundamental rights of freedom and privacy and the free development of the personality of natural persons. |
| Data Subject | Natural person to whom the personal data refers, such as former, current, or potential customers, employees, contractors, business partners, and third parties. |
| Processing | Any operation performed with personal data, such as those referring to: the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination, or extraction |
2. Personal Data provided by You
The data collected may include:
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Sabiá may occasionally automatically collect browsing data, such as cookies and device IDs, including Internet Protocol Address (IP Address) used to connect your computer to the internet, date and time of access, geographic location, even if approximate, browser type, duration of visit and pages visited, as well as data about the access device, such as model, manufacturer, operating system, unique identifier, telephone operator, screen resolution, browser type, and connection speed.
This data is collected for the purpose of:
- Optimize the browsing experience;
- Recognize you when you return to our Website;
- Monitor system and network security and our security;
- Comply with legal record-keeping obligations;
- Prevent fraud;
- Develop, maintain, and improve the website's features and functionality;
- Observe browsing habits for the customization of services;
- Maintain analytical and statistical data on interaction with content;
- For business development and marketing purposes, informing you about products and services that may be of interest to you, if you have consented or if it is in our legitimate interest.
You can find more information in our Cookie Policy: https://br4.bet.br/cookies-policy
3. Use of Personal Data
The data collected will be used for:
- Verification and authentication of the bettor's account;
- Processing deposits, withdrawals, and financial transactions;
- Communicating promotions, updates, and information relevant to the services;
- Detecting and preventing fraud, money laundering, and other illegal activities;
- Continuously improving the user experience on the platform, including for those who have interacted with us previously.
- Consent – when you expressly authorize, freely and spontaneously, that your data be processed for a specific purpose that is clearly stated at the time of consent collection; it is worth remembering that you can withdraw your consent whenever you wish.
- Compliance with legal obligations – when we process your data because the law or other regulations require us to do so;
- Execution of contracts – when we have some type of contract with you.
4. Data Sharing
Bettors' data may be shared with:
- Regulatory and tax authorities, as required by law;
- Third-party service providers, such as payment processors and gaming platforms, always respecting security and confidentiality requirements and, if necessary, obtaining consent in accordance with the LGPD;
- Competent authorities, in the event of an investigation into fraud or illegal activities;
- Marketing and advertising companies, to select and produce advertisements consistent with your profile, as authorized;
- Third-party companies for the development of internal processes and website maintenance.
We require other companies, contractors, and service providers to comply with the LGPD and use the data exclusively for the purposes for which they were contracted and to be cautious, especially with the confidentiality of this data.
We also commit to not sharing your data beyond what is strictly necessary, and we will require the same care and security offered in our environment.
5. Duration of Processing
We store your personal data until the purpose (information in item "4" above) for which it was collected is achieved. In addition, we may retain it to comply with legal or regulatory requirements during the legal limitation period for possible contractual or legal liabilities.
6. Security
We adopt technical and administrative measures to protect personal data from unauthorized access or situations of destruction, loss, alteration, communication, or dissemination of such data.
We employ good information security practices transformed into strict standards of conduct, following legal provisions and a culture of precautions, through constant investment in the implementation and updating of technological resources.
7. Data Subject Rights
We treat your personal data with transparency and, therefore, you can contact us to exercise your rights whenever you want:
Confirmation and Access Allows you to verify whether Sabiá processes your Personal Data and, if so, request a copy of the Personal Data we have about you. |
Correction Allows you to request the correction of your incomplete, inaccurate, or outdated Personal Data. |
Anonymization, blocking, or deletion Allows you to ask us to: (a) anonymize your data so that it can no longer be linked to you and therefore ceases to be Personal Data; (b) block your Data, temporarily suspending our ability to Process it; and (c) delete your Data, in which case we will erase all your Data without the possibility of reversal, except in cases provided for by law. |
Portability You have the right to request the portability of your Personal Data to another service or product provider upon your express request, subject to commercial and industrial secrecy, in accordance with future regulations of the National Data Protection Authority (ANPD). |
Information about sharing You have the right to know the public and private entities with which Sabiá shares data, as set forth in this Policy. |
Information about the possibility of not consenting Allows you to have clear and complete information about the possibility and consequences of not providing consent. |
Revocation of consent You have the right to withdraw your consent in relation to Processing activities based on this Legal Basis. |
Objection The law authorizes the Processing of Personal Data even without your consent or a contract with us. In this case, we must demonstrate that there are legitimate reasons for Processing your Data, such as preventing fraud or improving our communication with you. If you do not agree with this Processing, you may object to it by requesting that it be stopped. |
We will endeavor to comply with your request within a reasonable time (and in any period or event required by law). Please note that these rights do not always apply and that there are certain exceptions to them. We will also need to confirm your identity before acting on certain requests.
If you have any complaints about how we use your personal information, we would prefer that you contact us first. However, you may make a complaint to the National Data Protection Authority when it is operational.
8. Exercising Rights and Communication
8.1. Bettors can exercise their rights by contacting Sabiá's Ombudsman via email: [email protected].
8.2. Sabiá will respond to requests within a maximum of 72 hours.
9. Security and Data Reviews
Sabiá performs security reviews to validate user data and monitor the use of services, including consulting third-party databases and requesting additional information.
10. Protection of Minors
Sabiá's services are not intended for minors under the age of 18, nor are they accepted at the time of registration. Any attempt to access the services by minors will result in the deletion of the data submitted.
11. Third-Party Links
Our website may contain links to other websites that have their own privacy and confidentiality policies, such as social networks. If you visit other websites, we recommend that you carefully read the confidentiality practices and policies contained therein, as this Privacy Policy does not cover the practices and policies of third parties, including those that may disclose and/or share information with Sabiá.
12. Privacy Policy Updates
Sabiá reserves the right to change this Privacy Policy at any time, informing bettors of significant changes through notifications on the platform or other communication channels.
13. Questions and Support
For any questions or concerns related to privacy and data protection, bettors can contact Customer Service (SAC) or email [email protected].
14. Acknowledgment
The use of Sabiá's services implies acknowledgment of this Privacy Policy. We recommend periodic review to stay informed about possible changes.
Version – 1.0 of June 2025.